Privacy policy

This policy applies to the websites: https://lessublimes.ca/

Last updated: 11/20/2023

Respecting your privacy is of utmost importance to [https://lessublimes.ca/], which is responsible for this website.

This privacy policy aims to inform you about:

- How your personal information is collected and processed. Personal information refers to any information that can identify you. This includes your first and last name, age, postal address, email address, location, and IP address;
- Your rights regarding this information;
- Who is responsible for processing the collected and processed personal information;
- To whom this information is transmitted;
- The site's cookie policy.

### Collection of Personal Information

We collect the following personal information:

- First and last name
- Email address
- Phone number
- Postal address
- Payment information
- Credit card number
- Card expiration date
- Security code (CVV)
- Cardholder's name
- Billing address
- Accounts and preferences
- Username and password
- Language and design preferences
- Order or interaction history
- Responses to surveys and questionnaires
- Comments, testimonials, reviews
- Content uploaded or shared on the site (photos, videos, etc.)

For more information, please contact us at: [info@lessublimes.ca]

The personal information we collect is gathered through the collection methods described below in the sections "Forms and Methods of Collection" and following.

### Forms and Methods of Collection

Your personal information is collected through the following methods:

- Online forms
- Registration or login forms
- Order or payment forms
- Surveys and questionnaires
- Contact or feedback forms
- Subscription to newsletters or alerts

### Cookies

- Session cookies
- Persistent cookies
- Third-party cookies
- Tracking cookies
- Supercookies
- Web beacons (or tracking pixels)
- Tracking pixels
- Conversion pixels
- Server log analysis
- IP addresses
- Device and browser information
- Session activities
- Web analytics tools
- Google Analytics
- Matomo (formerly Piwik)
- Adobe Analytics
- Other analytics platforms

### Local Storage

- HTML5 local storage
- Web storage (localStorage and sessionStorage)
- IndexedDB
- APIs
- Geolocation API
- Media APIs (photos, videos, microphone)
- Integration APIs with third-party platforms (e.g., Facebook login API)
- Browser plugins and extensions
- Social media integrations
- Sharing buttons
- Browser fingerprinting tools
- Using unique browser characteristics to identify it
- Tracking technologies without cookies
- ETag (Entity Tag)
- HSTS (HTTP Strict Transport Security) supercookies
- Captchas and human interaction tests
- Social authentication modules
- Login via Facebook, Google, etc.
- Canvas fingerprinting techniques
- Using graphic rendering to uniquely identify a device or browser.
- Websockets
- Real-time connections between client and server.
- Offline data collection
- QR code scanners
- Events or fairs with registration or paper surveys

We use the collected information for the following purposes:

- Improving User Experience
- Content personalization
- Remembering user preferences
- Adapting the design based on user behaviors and preferences
- Marketing and Advertising
- Targeted advertising
- Customer segmentation
- Retargeting
- Sending marketing emails
- Analyzing the effectiveness of advertising campaigns
- E-commerce
- Processing transactions
- Product suggestions
- Shopping cart management
- Customer Support
- Assistance and after-sales service
- Managing feedback and complaints
- Improving customer service based on feedback
- Analytics and Reports
- Website traffic analysis
- Market studies
- Sales forecasts and trends
- Security and Fraud
- Fraud prevention
- Detecting suspicious activities
- Protection against DDoS attacks
- Product or Service Development
- Identifying new market opportunities
- A/B testing for product or service improvements
- Optimizing functionalities
- Social Networks and Content
- Sharing content on social media
- Analyzing social media interactions
- Compliance and Regulation
- Legal compliance
- Responding to authorities' requests
- Communication
- Sending newsletters
- Notifications and alerts
- Human Resources Management (for internal portals)
- Employee management
- Training and development
- Performance evaluation
- Research and Development
- Identifying market trends
- Studies and research for new products or improvements
- Partnerships and Affiliations
- Sharing data with partners to offer complementary services
- Tracking conversions related to partnerships
- Other uses specific to your business or industry

### Log Files and Cookies

We collect certain information through log files and cookies. These files allow us to process statistics and information on traffic, facilitate navigation, and improve the service for your convenience.

#### Description of cookies used by the site

These primarily include the following information:

- Partnerships and Affiliations
- IPv4 version
- IPv6 version
- Browser type
- Browser name
- Browser version
- Browser language
- Installed plugins and extensions
- Visited pages
- Duration of the visit
- Navigation path on the site
- Interactions on each page (clicks, scroll, etc.)
- Device information
- Device type (desktop, mobile, tablet, etc.)
- Operating system and version
- Screen resolution
- Connection type (WiFi, 4G, etc.)
- Geolocation
- Country
- Region or state
- City
- Approximate latitude and longitude
- Timestamp of the visit or interaction
- Referrer information (source URL from which the user arrived)
- Search engine used and search terms
- Cookies and unique identifiers
- Network information
- Internet service provider (ISP)
- Connection speed
- Specific actions performed
- Purchase
- Registration
- Content download
- Viewing a video or listening to audio

The use of such files allows us to achieve the following objectives:

- Improving User Experience
- Content personalization
- Remembering user preferences
- Adapting the design based on user behaviors and preferences
- Marketing and Advertising
- Targeted advertising
- Customer segmentation
- Retargeting
- Sending marketing emails
- Analyzing the effectiveness of advertising campaigns
- E-commerce
- Processing transactions
- Product suggestions
- Shopping cart management
- Customer Support
- Assistance and after-sales service
- Managing feedback and complaints
- Improving customer service based on feedback
- Analytics and Reports
- Website traffic analysis
- Market studies
- Sales forecasts and trends
- Security and Fraud
- Fraud prevention
- Detecting suspicious activities
- Protection against DDoS attacks
- Product or Service Development
- Identifying new market opportunities
- A/B testing for product or service improvements
- Optimizing functionalities
- Social Networks and Content
- Sharing content on social media
- Analyzing social media interactions
- Compliance and Regulation
- Legal compliance
- Responding to authorities' requests
- Communication
- Sending newsletters
- Notifications and alerts
- Human Resources Management (for internal portals)
- Employee management
- Training and development
- Performance evaluation
- Research and Development
- Identifying market trends
- Studies and research for new products or improvements
- Partnerships and Affiliations
- Sharing data with partners to offer complementary services
- Tracking conversions related to partnerships
- Other uses specific to your business or industry

By browsing the site, third-party cookies may be recorded. For more information, please contact us at: [info@lessublimes.ca]

These sites have their own privacy policies and terms of use that may differ from our site. We invite you to consult the privacy policies and terms of use of these sites.

#### Opposition to the use of cookies by the site

You can oppose the recording of these cookies by configuring your browser software.

If you decide to disable cookies, you can continue browsing the site. However, any site malfunctions caused by this manipulation cannot be considered our responsibility.

### Sharing of Personal Information

We commit not to sell the collected personal information to third parties or generally market it. However, it is possible that we share this information with third parties.

#### Execution of Requests

If you do not wish for your personal information to be shared with third parties, you can object at the time of collection or at any time thereafter, as mentioned in the "Right to Object and Withdraw" section.

### Retention Period of Personal Information

The personal information processing manager will keep all collected personal information in the site's computer systems under reasonable security conditions for as long as deemed required/reasonable. For more information, please contact us:

[Annick Aganier]

[info@lessublimes.ca]

+[819-383-1607]

[4833 Boulevard des Forges, Trois-Rivières, QC, G8Y4Z3]

### Hosting of Personal Information

Our site is hosted by: Shopify, located at the following address:

150 Elgin Street, 8th Floor, Ottawa, Ontario, Canada K2P 1L

The host can be contacted at the following phone number: +(613) 241-2828

The personal information we collect and process is transferred to the following country:

- Canada

### Personal Information Processing Manager

[Annick Aganier]

Here is how she can usually be reached during business hours:

- Phone: +[819-383-1607]
- Email: [info@lessublimes.ca]

The personal information processing manager is responsible for determining the purposes and means of processing personal information.

#### Obligations of the

Personal Information Processing Manager

The personal information processing manager commits to protecting the collected personal information, not transmitting it to third parties without your knowledge, and respecting the purposes for which the information was collected.

Moreover, the personal information processing manager commits to informing you in case of correction or deletion of personal information, unless it entails disproportionate formalities, costs, or procedures.

If the integrity, confidentiality, or security of your personal information is compromised, the processing manager commits to informing you by any means.

### Right to Object and Withdraw

You have the right to object to the processing of your personal information by the site ("right to object"). You also have the right to request that your personal information no longer appears, for example, in a mailing list ("right to withdraw").

To object to the processing of your personal information or request its withdrawal, you must follow the following procedure:

- The user must send an email to [info@lessublimes.ca] and make the request.

### Right of Access, Rectification, and Deletion

You can review, update, modify, or request the deletion of your information by following the procedure below:

- The user must send an email to [info@lessublimes.ca] and make the request.

If you have an account, you have the right to request the deletion of your personal space by following the procedure below:

- The user must send an email to [info@lessublimes.ca] and make the request.

### Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

- SSL protocol (Secure Sockets Layer)
- Identification by username and password
- Two-factor authentication
- Smart cards or physical security keys
- Biometric recognition (fingerprints, facial recognition, etc.)
- Hardware firewalls
- Software firewalls
- Regular scans
- Automatic signature updates
- Real-time protection
- Regular software and system updates
- Procedures in case of data breaches
- Strict access control to sensitive data

We commit to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, a degree of risk is always present when using the Internet to transmit information.

### Conditions for Modifying the Privacy Policy

This privacy policy can be viewed at any time at the current address.

We reserve the right to modify it to ensure compliance with applicable law.

Therefore, you are invited to regularly consult this privacy policy to stay informed of the latest changes.

### Acceptance of the Privacy Policy

By browsing the site, you acknowledge that you have read and understood this privacy policy and accept its conditions, particularly concerning the collection and processing of your personal information and the use of cookies.

### Legislation

We commit to respecting the legislative provisions set out in:

- Law modernizing legislative provisions regarding the protection of personal information, LQ 2021, c. 25
- Private Sector: Act respecting the protection of personal information in the private sector, RLRQ c P-39.1
- Personal Information Protection and Electronic Documents Act, SC 2000, c 5

### Types of Cookies Used
×